Why Is Nextdoor Error Code There Was a Problem Communicating With Our Servers Please Try Again
Imagine you're trying to update your website, but for some reason, you can't access the back end. Worse yet, you can't fifty-fifty become to your WordPress Login page considering there's a pesky 401 error barring the mode.
An HTTP error 401 ways there's a problem authenticating your browser credentials. In this commodity, we'll break down what that means and what causes it. Then we'll go over five ways y'all can fix the trouble and then that you lot can become back to your regular posting schedule.
Let's swoop in!
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What is the HTTP 401 Error and What Causes It?
At some point, yous've probably tried to log into WordPress and accidentally submitted the wrong credentials. When that happens, you see an error page that lets you know you made a error, but you can nevertheless gain access by re-inbound the correct username and countersign.
The 401 error is like in that it involves y'all trying to admission a website using the incorrect credentials, only at a college level. If your browser doesn't cosign properly with your site's server, you wouldn't even go far to the WordPress Login folio.
Instead, you'll an error folio like this one:
A 401 Authority Required error ways you can endeavour accessing the resource again using the right credentials. In other words, it's often a temporary trouble, unlike an HTTP 403 error in which you're expressly forbidden to admission the page you're hoping to reach.
In some cases, a 401 error will go away on its own, giving y'all access to your website once more. However, getting locked out of your site even briefly is inconvenient. Instead of sitting around hoping your browser will resolve the result, you tin can take action to reach the back end faster.
How to Fix the 401 Mistake in WordPress (5 Methods)
The primary problem with a 401 error is that it has multiple potential causes. This makes it hard to know which i is affecting your browser. With that in heed, we're going to discuss several possible fixes so that yous can work your manner through them.
one. Flush Your Domain Name System (DNS) Records
In many cases, your reckoner will shop data nearly the IP addresses and URLs yous access near often. That style, it tin can process future requests faster.
Flushing your DNS involves deleting all that temporary data from your computer. That way, the next fourth dimension you attempt to access the problematic URL, it'll make a completely new request and re-authenticate.
The process for flushing your DNS varies from ane Operating System (Os) to another. If you're a Windows user, it'south every bit elementary every bit opening the Control Prompt and typing theipconfig/flushdns control:
Windows will return a success message and you can effort accessing your website again.
Mac users will need to follow a similar procedure, but the control you lot demand to enter in Concluding varies depending on which version of OSX you're running. Users of the three near recent iterations (Sierra, High Sierra, and Mojave) can employ sudo killall -HUP mDNSResponder.
2. Clear Your Firewall and Browser Caches
Browsers can too store data so they don't have to load websites from scratch every fourth dimension you access them. This process is known as caching. In some cases, you might inadvertently be storing incorrect login information.
If that'south the root of your 401 fault, fixing it is simple. Near modernistic browsers enable you to clear your cache in a thing of minutes. With Chrome, for example, y'all tin go into Settings > Advanced and look for the Clear Browsing Dataoption:
Then you can specify which data you want the browser to delete. Select the Cached images and filesoptionand click on the Articulate datapush button:
Effort accessing your website over again. If the problem persists, the mistake may be due to your firewall'due south enshroud (if you're using one).
In some cases, your firewall may not be communicating with your server, leading to hallmark errors. The process for fixing this will depend on the tool you're using.
If you're a Cloudflare user, yous can admission your dashboard and navigate to the Cachingtab. Inside, y'all'll notice an option toPurge Everything, which includes your firewall'due south entire enshroud:
Purging your firewall'due south enshroud won't affect its functionality. Worst-instance scenario, you might run into longer loading times on your next visit to your site, merely that should fix itself after your enshroud is rebuilt.
If you're using a unlike firewall tool, you'll want to look through its documentation and cheque if it enables you to articulate your enshroud manually. For some services, it might be necessary for you to contact back up instead.
3. Test for Conflicts Between Your WordPress Plugins and Theme
Compatibility issues with your WordPress plugins and theme tin can sometimes trigger a 401 mistake. Deactivating either element in order to make up one's mind the source of the disharmonize is simple if y'all have access to the dashboard.
Simply click on Deactivate under whatever plugin'south proper noun:
For your theme, switch to a WordPress default such as Twenty Nineteen or Twenty Twenty. You can so reactivate each plugin ane by i and look for the issue to reoccur. You should be able to narrow downwards the problematic element.
However, a 401 error may preclude you from accessing your dashboard. That means, to disable your plugins and theme, you lot'll demand to apply File Transfer Protocol (FTP) and an FTP customer such as FileZilla.
Once you've connected to your server, navigate public_html > wp-content > plugins:
So, rename each plugin's folder past right-clicking on it. Something simple like plugin-name _disabled will do. This volition prevent WordPress from locating these folders.
After disabling your plugins, access your website once more than. If the 401 error is gone, it means an incompatibility between 1 or more elements was the root cause.
You tin can and so render to FileZilla change your plugins' names back. Check your site between each i. When the 401 fault reappears, you'll know the almost recently activated tool is the culprit.
Disabling themes works similarly. Get to wp-content/themes, locate the folder for the one you lot're using, and rename it:
A default theme will automatically exist activated to supercede it. Once more, examination your website to run across if the 401 error persists. If non, your theme may be part of the problem and you'll need to look for alternatives.
4. Disable Password Protection for Your WordPress Directories
Tweaking your WordPress.htaccessfile can enable you to implement several handy features. I of them is countersign-protecting your WordPress directories, which adds an extra layer of security beyond your Login page.
The problem is, password protection at this level doesn't include a recovery procedure for your credentials. If you lot forget them, you're locked out, unless y'all disable the feature entirely.
Disabling the credentials prompt is piece of cake via FTP. You can either eliminate the password protection characteristic entirely or plough information technology off for the directory you want to access.
For the first method, you demand to locate the.htaccessfile within your WordPressrootdirectory. Correct-click on it and select theEditpick, which will open the file using your default text editor:
Then, wait for a snippet of code that reads something like this:
ErrorDocument 401 /401.html AuthName "Secure Area" AuthType Bones AuthName "Password Protected Area" AuthUserFile /path/to/directory/.htpasswd Require valid-user
Deleting this snippet entirely will disable password protection for all your directories.
Additionally, every relevant directory should take a second file chosen .htpasswd. Deleting information technology will also remove password protection, but just for that specific binder.
Whichever approach yous determine to take, effort re-accessing your site once you make the necessary changes. If that doesn't work, the source of your 401 fault may lie in a higher place.
five. Contact Your Hosting Provider
If everything else fails and the 401 error persists for a while without resolving itself, your all-time bet is to get in touch with your hosting provider. At this stage, you've tried everything else, which means there may be a server-related event causing the problem.
Your provider's back up team has access to better diagnostic tools, which means they tin can assist you zip in on the cause of the event. Tickets may take a while to process, however, which is why the smart move is to try troubleshooting the 401 error on your own first.
Determination
It'due south non uncommon to come across errors in your day-to-day web browsing. Ordinarily, information technology's not a big deal. Nevertheless, it becomes serious when the website that's striking you with a 401 error code is your own. Unless you manage to troubleshoot it, you lot may observe yourself locked out for a prolonged period of fourth dimension.
There are many ways to troubleshoot an HTTP 401 error on your WordPress site. Some of the most successful approaches include:
- Flushing your DNS records.
- Clearing your firewall and browser caches.
- Testing for conflicts between your WordPress plugins and theme.
- Disabling countersign protection for your WordPress directories.
- Contacting your hosting provider.
Do you have any questions virtually how to fix the 401 error in WordPress? Let's go over them in the comments section below!
Article thumbnail image by Leremy / shutterstock.com
Source: https://www.elegantthemes.com/blog/wordpress/401-error
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